RETURN POLICY

At Too Pitted, we want you to love your gear and coastal decor as much as we do. If something isn't quite right, we’re here to help you get it sorted!

Returns Overview

  • Timeframe: We accept returns within 30 days of your purchase (or delivery date for online orders).

  • Condition: Items must be unworn, unused, unwashed, and in the same original condition and packaging as when you received them.

  • Proof of Purchase: Please include your original order number or proof of purchase with your return request.

Non-Returnable Items

  • Final sale or clearance items

  • Gift cards

  • Items damaged through normal wear and tear

How to Start a Return

  1. Get in Touch: Email us at toopittedinfo@gmail.com with your order number and the item(s) you’d like to return.

  2. Ship it Back: Once approved, we will provide instructions on where to send your package.

  3. Shipping Costs: Please note that customers are responsible for return shipping costs unless the item arrived damaged or incorrect . We recommend using a trackable shipping service.

Refunds

Once we receive and inspect your returned item, we’ll send you an email to notify you that we’ve received it. If approved, your refund will be processed back to your original payment method within 5–10 business days.

(Note: Original shipping costs are non-refundable.)

Damaged or Wrong Items

Did your order arrive broken or with the wrong item? Bummer! Contact us within 48 hours of delivery at toopittedinfo@gmail.com with a photo of the damage , and we’ll send out a replacement or issue a full refund right away at no extra cost to you.

Questions?

Drop us a line at toopittedinfo@gmail.com — we’re always happy to help!